Membership Terms & Conditions

Our memberships have a lifetime price guarantee. The price you pay on joining will be the price you pay for the duration of your membership.

(The price is subject to change should you miss a monthly payment, cancel your direct debit or change your membership type)

  • Membership is valid for 1 child and 2 named adults.
  • Additional adults & siblings can be added, charges apply.
  • Additional children who live at the same address can be added to a family membership, charges apply at current membership rate.
  • Membership is non-transferrable and non-refundable.
  • Your home centre must be the centre you most use most often.
  • All adults and children on any membership must agree to have their photograph taken for security purposes.
  • Gambado may alter opening and closing times throughout the year. We regret that we cannot extend the duration of a membership or make any refund in this instance.
  • Membership of Gambado with the Monthly Pass allows usage for 30 days from sign up.
  • Membership of the Summer pass allows usage of calendar months July & August only.
  • A Premium Membership allows usage at any advertised opening time. It also allows members to have VIP early access at weekends.
  • There is an initial pro rata payment which is payable upfront. Direct Debits are a rolling 12-month contract with 1 month notice of cancellation required thereafter.
  • Faster track entrance is not guaranteed when we are at capacity and is on first come first serve basis. We recommend you arrive early. Please note if you bring a guest the entrance process will be slower.
  • Gambado reserves the right to withdraw or close any part of the facility without prior notice or compensation.
  • Replacement cards will be charged at £5.00 to cover administration costs.
  • Membership is not valid during special events and tickets must be purchased to attend these events, unless otherwise stated.
  • Membership cannot be used in conjunction with any other offer or discount.
  • Anyone found abusing the membership system will have their membership cancelled with immediate effect with no refund. You will forfeit the right to use Gambado.
  • Unacceptable behaviour is not tolerated. Gambado reserves the right to refuse entry and to exclude those involved in unacceptable behaviour. Gambado will withdraw membership without any refund.
  • Members must agree to the Rules of Play and by signing up, agree to abide by these.
  • Any items received as part of a membership welcome pack cannot be replaced if lost.
  • Gambado reserves the right to remove these memberships at any time.
  • A valid email address must be given in order to process a membership. It is the member’s responsibility to inform us of any email changes in order for us to keep our records up to date and to communicate with you.
  • We aim to offer every member a high-quality service.
  • Gambado reserves the right to remove, alter or add membership benefits during your membership term.
  • Gambado reserves the right to revoke membership from any members of the Direct Debit scheme if their payments are not honoured.
  • Premium members recieve a party discount of 15% per child rate (Friday -Sunday parties) excluding party extras, a complimentary mascot visit and complimentary tea/coffee

*Play sessions may be limited during peak days. You will be notified at reception prior to entrance

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